Shipping

SHIPPING 

Shipping Policy

***We ship weekly from Monday-Friday if more than 1 item is ordered it my arrive in different packages depending on what warehouse it is shipped from. 

If you if you use LOCAL code  and are not local we will invoice you for the shipping of your item! If you do not pay shipping invoice with in 14 days merchandise will be restocked NO REFUNDS WILL BE GIVEN

If you choose LOCAL and are local you will have 14 days to come get your item before it is restocked no refunds.

Please allow 5-7  Business days for your order to be processed and shipped!

Actual ship time will depend on where it's being delivered.Ship time does not include processing days.

We cannot control if your package is lost or stolen, once it has left our facility we are no longer responsible for it. We will provide you with a tracking number. In the event your package is lost or stolen you will need to contact your local post office for further assistance. We will not issue refunds or replace items that have tracking as delivered. ( It is your responsibility to contact the post office in this event or file a police report for theft of mail) We will however help as much as possible to locate packages within the postal system with tracking showing intransit.   

If you address is entered incorrectly and the package goes to that address we are not responsible for returns or refunds of that item

Shipping charges are non-refundable

If you receive a damage or defective item that is unworn, unwashed and has the tags in the original location please contact us within 3 days to have it taken care of.

We aim to please our customers and will always do our absolute best to help anyway we can! Please don’t hesitate to reach out to us via Facebook, Instagram or email  at orders@rustyarrowdesigns.com